Privacy Policy

Privacy Policy

Last updated: 11 December 2025

1. Introduction

Beat Motors (“we”, “our”, “us”) is committed to protecting your personal information and handling it with transparency and care. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make an enquiry, request finance information, or purchase a vehicle. By using our website or submitting your information, you agree to the terms of this policy.

2. Information We Collect

2.1 Information you provide directly

• Name
• Email address
• Phone number
• Address (for enquiries, bookings, or delivery arrangements)
• Vehicle preferences or enquiry details
• Trade-in information
• Finance enquiry details (income information may be requested by finance partners)

2.2 Information collected automatically

• IP address
• Browser type and device information
• Pages viewed and time spent on the website
• Cookies and analytics data

2.3 Information from third parties

If you apply for vehicle finance, we may receive information from:

• Finance companies
• Identity verification providers
• Trade-in valuation partners

We only request information required to provide the service you have asked for.

3. How We Use Your Information

We use your information for the following purposes:

• To respond to your enquiries
• To process vehicle purchases, bookings, or trade-in requests
• To provide finance information or submit finance applications on your behalf (with your consent)
• To improve our website and customer experience
• To send important updates, appointment reminders, or purchase-related notices
• To comply with New Zealand legal obligations

We do not sell or rent your personal information to third parties.

4. Sharing Your Information

4.1 With trusted service providers

We may share your information with selected third parties where necessary to provide our services, such as:

• Vehicle delivery companies
• Finance companies (only with your explicit permission)
• Mechanical warranty providers
• IT, hosting, and support service providers

These providers are required to protect your information and use it only for the agreed purpose.

4.2 When required by law

We may disclose your information if required to do so by law, or in response to a valid legal request from:

• Police
• Court or tribunal
• Government agency

5. Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us:

• Understand how visitors use our website
• Improve the performance, content, and design of the site
• Provide a more relevant and user-friendly experience

You can disable cookies in your browser settings, but some parts of the website may not function correctly if cookies are turned off.

6. Data Storage and Security

We take reasonable steps to protect your personal information from loss, unauthorised access, misuse, disclosure, alteration, or destruction. Information may be stored securely on our own systems or on trusted third-party platforms that apply appropriate security measures.

7. Retention of Information

We retain personal information only for as long as it is needed for the purposes set out in this policy, or as required by law. This may include:

• Providing services you have requested
• Supporting warranty or after-sales service
• Meeting tax, accounting, or legal requirements

When information is no longer needed, it will be securely deleted or anonymised.

8. Accessing and Correcting Your Information

Under the New Zealand Privacy Act 2020, you have the right to request access to the personal information we hold about you, and to ask for it to be corrected if you believe it is inaccurate.

To request access or correction, please contact us using the details at the end of this policy. We will respond within a reasonable timeframe.

9. Finance Applications

If you ask us to help with vehicle finance, we may:

• Share your details with authorised finance providers
• Request additional information required for assessment (such as income or identification)

We will never submit a finance application on your behalf without your consent. Finance providers have their own privacy policies, which will also apply.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after any changes are made will be deemed acceptance of those changes.

12. Contact Us

If you have any questions about this Privacy Policy, or how we handle your personal information, please contact us:

• Email: info@beatmotors.nz
• Phone: +64 (20)4133 5687
• Location: Invercargill, New Zealand

We are committed to handling all privacy-related enquiries respectfully and promptly.